| Type | Public under ePLDT (NYSE: PHI) |
|---|---|
| Industry | Business Process Outsourcing Customer Relationship Management Customer Interaction Services Call Center Consulting |
| Founded | 2001 |
| Headquarters | Makati City, Philippines |
| Number of locations | operating in 8 locations |
| Area served | Philippines |
| Key people |
Maulik Parekh |
| Website | www.epldtventus.com |
ePLDT Ventus, Inc., now rebranded as SPi CRM,[1] is a subsidiary of the Philippine Long Distance Telephone Company (PLDT), a telecommunications solutions provider in the Philippines. ePLDT Ventus operates eight customer contact centers across the Philippines.
Corporate Overview
Founded in 2001, The company provides a variety of customer interaction services to Fortune 500 customers in the U.S., Canada, the U.K and the Philippines and employs more than 7,000 staff and personnel.[2] Recently, it signed a contract with the Philippine Airlines (PAL) to handle its contact center services.[3]